Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

Maple Learning Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone, address)
  • Information about your children (ages, learning preferences)
  • Educational background and goals
  • Payment information for services
  • Communication preferences

Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our educational services
  • Communicate with you about consultations and programs
  • Process payments and manage accounts
  • Send educational resources and newsletters (with consent)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

  • Service providers who assist in delivering our services
  • Legal authorities when required by law
  • Business successors in case of merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Withdraw consent for certain uses
  • Request deletion of your information
  • File complaints with privacy authorities

7. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly without cookies.

8. Children's Privacy

Our services are designed for families, and we may collect information about children as part of educational planning. We are committed to protecting children's privacy and comply with applicable privacy laws.

9. International Transfers

Your information may be processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our website or direct communication.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Maple Learning Hub
Suite 250, 1234 Education Way
Toronto, ON M5V 3A8
Email: [email protected]
Phone: (416) 555-1234